The Iowa Homeland Security and Emergency Management Division (HSEMD) recently completed the first phase of a project that will improve the public's access to 9-1-1 through the use of leading-edge technology.
HSEMD, which oversees the state's wireless 9-1-1 system, recently completed an upgrade to Iowa's wireless 9-1-1 network that will eventually allow citizens to use texting, video and picture messaging to access emergency care. Iowa is one of the first states in the nation to complete a statewide upgrade of its wireless 9-1-1 network to an Internet Protocol (IP)-based system, which is more robust and capable of handling text messaging, video messaging and photos.
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